juan367 Privacy Policy

This Privacy Policy ("Policy") describes how juan367 ("juan367," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the juan367 website, platform, and related services (collectively, the "Services").

juan367 is committed to protecting the privacy and security of your personal data. This Policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

By registering an account with juan367 or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the juan367 platform immediately.

juan367 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

We collect this information directly from you when you register, make transactions, contact support, or interact with the juan367 platform, as well as automatically through cookies and similar tracking technologies described in Section 6.

juan367 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your juan367 account, including verifying your identity and age in compliance with Philippine regulations.
• Service Delivery: To provide you with access to the juan367 platform, games, promotions, and all related services.
• Financial Transactions: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including PAGCOR regulations, the Data Privacy Act, and anti-money laundering requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the juan367 platform.
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing and Promotions: To send you information about juan367 promotions, bonuses, and new features, where you have consented to receive such communications.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the juan367 platform.

Under the Philippine Data Privacy Act of 2012, juan367 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your juan367 account and deliver the Services you have requested.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, anti-money laundering laws, and tax obligations.
• Legitimate Interests: Processing is necessary for the legitimate interests of juan367, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

juan367 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance.
• Technology and Hosting Providers: Cloud hosting, data storage, and IT infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where we are legally required or permitted to disclose information in connection with the investigation of criminal activity.
• Professional Advisers: Lawyers, auditors, and other professional advisers engaged by juan367, subject to confidentiality obligations.

All third parties with whom juan367 shares personal data are required to handle such data in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose other than those specified by juan367.

juan367 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the platform, analyze usage, and support our security and fraud prevention measures.

The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the juan367 platform, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how players interact with the juan367 platform, which pages are most visited, and where errors occur, so we can improve the service.
• Functionality Cookies: Remember your preferences and settings (such as language and display options) to provide a more personalized experience on juan367.
• Marketing Cookies: Used to deliver relevant promotional content about juan367 to you. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the juan367 platform. For more information on managing cookies, refer to your browser's help documentation.

juan367 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the juan367 platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of the juan367 platform.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Continuous monitoring of platform activity for suspicious behavior and potential security incidents.

While juan367 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, juan367 will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.

juan367 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our general retention periods are as follows:

• Account and Identity Data: Retained for the duration of your active juan367 account and for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and anti-money laundering regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML laws.
• Customer Support Records: Retained for up to three (3) years from the date of the interaction, for dispute resolution and quality assurance purposes.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter as evidence of consent.
• Technical and Usage Data: Retained for up to two (2) years for analytics and security purposes, after which it is anonymized or deleted.

When personal data is no longer required, juan367 will securely delete or anonymize it in accordance with our data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by juan367:

• Right to Be Informed: The right to be informed of how your personal data is being collected and processed by juan367, as set out in this Policy.
• Right of Access: The right to request a copy of the personal data that juan367 holds about you.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the juan367 Data Protection Officer via the contact details provided in Section 12. We will respond to your request within the timeframe required by applicable law.

The juan367 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine regulations governing casino-style online gambling. juan367 does not knowingly collect personal data from individuals under the age of 21.

If juan367 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the juan367 platform, please contact us immediately using the details in Section 12.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to prevent access to gambling platforms.

juan367 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users by posting a prominent notice on the juan367 platform and, where practicable, by sending a notification to the email address associated with your account.

The revised Policy will take effect on the date indicated at the top of the page. Your continued use of the juan367 platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed of how juan367 protects your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way juan367 handles your personal data, please contact our Data Protection Officer using the following details:

• Platform: juan367 — juan367.net
• Email: [email protected]
• Support Email: [email protected]
• Operating Hours: 24 hours a day, 7 days a week

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe that your data privacy rights under RA 10173 have been violated. Information on how to file a complaint is available on the NPC's official website.